The Ventyx Service Suite solution for enterprise workforce management provides a complete infrastructure to efficiently plan, schedule and execute all types of field work. Service Suite automates the service workflow end-to-end—from scheduling and optimization of order assignment, to dissemination of work to the field, order processing, and performance measurement.
Service Suite is first software solution to deliver the full breadth of enterprise workforce management (EWFM) functionality supporting all classes of field service work—all within a single integrated application. The solution supports — from Top to Bottom — all of the work types conducted by a utility or a communications company. The software supports construction, inspections, maintenance and outages/leaks, as well as customer and meter services work orders for utilities. And, it supports network builds, maintenance, work requests, service orders and trouble calls worked by communications companies’ field workforces. To provide this scope, the solution has been greatly expanded to cover the complexities and often-lengthy job duration of asset infrastructure work orders conducted in the field.
No reviews yet.
Let users know what you would have wanted to know about this company.
